My groupon does not show my purchase on my app. I only have an email confirmation of th...

GetHuman1320160's customer service issue with Groupon from October 2018

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The issue in GetHuman1320160's own words
My groupon does not show my purchase on my app. I only have an email confirmation of the purchase. Without the voucher which should be on “my Groupons” on my app I cannot redeem it. I purchased a Jiffy lube service on October *th for $**.**. I either want a refund or for Groupon to somehow get it to show up on my app*umber for your purchase on October *, **** is ****-******-******.*View Order Status*Description* *Quantity*Price* Jiffy Lube — Conventional Value Oil Change Plus Service (Not Valid Until ** Hours After Purchase)* ***$**.*** * *Subtotal:*$**.*** * * *Total:*$**.***Visit My Groupons within * day of purchase to review or update your order. Still have questions? Visit our Buying FAQ here.
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Groupon

Customer service issue
Reported by GetHuman1320160
Oct 11th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 68062 others
0 customers following this
Timeline
GetHuman1320160 started working on this issue
Oct 11th, 2018 5:25pm