My groupon does not show my purchase on my app. I only have an email confirmation of th...

GetHuman1320160's customer service issue with Groupon from October 2018

5 views | 68062 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman1320160's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1320160's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1320160 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1320160 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1320160 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1320160's own words
My groupon does not show my purchase on my app. I only have an email confirmation of the purchase. Without the voucher which should be on “my Groupons” on my app I cannot redeem it. I purchased a Jiffy lube service on October *th for $**.**. I either want a refund or for Groupon to somehow get it to show up on my app*umber for your purchase on October *, **** is ****-******-******.*View Order Status*Description* *Quantity*Price* Jiffy Lube — Conventional Value Oil Change Plus Service (Not Valid Until ** Hours After Purchase)* ***$**.*** * *Subtotal:*$**.*** * * *Total:*$**.***Visit My Groupons within * day of purchase to review or update your order. Still have questions? Visit our Buying FAQ here.

GetHuman1320160 did not yet indicate what Groupon should do to make this right.

How GetHuman1320160 fixed the problem

We are waiting for GetHuman1320160 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1320160 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1320160
Oct 11th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 68062 others
0 customers following this


GetHuman1320160 started working on this issue
Oct 11th, 2018 5:25pm

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians