Cancelled another cheaper hotel because this amazing offer on groupon. I rang the hotel...

GetHuman1319290's customer service issue with Groupon from October 2018

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The issue in GetHuman1319290's own words
Cancelled another cheaper hotel because this amazing offer on groupon. I rang the hotel we wished to book (Britannia Adelphi Hotel in Liverpool) they confirmed they had room on the **th***th November ****. So I bought the groupon offer for £**. Rang the Hotel back to give them the Groupon code number. And they'd booked up! Within a matter of minuites. Now we need that money refunded as soon as possible please because we need it to pay for a new hotel room.
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Groupon

Customer service issue
Reported by GetHuman1319290
Oct 11th, 2018 - a mon ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman1319290 started working on this issue
Oct 11th 3:31pm