Some items were ordered in error. I contacted customer service immediately the next mo...

GetHuman-alyciaka's customer service issue with Groupon from October 2018

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The issue in GetHuman-alyciaka's own words
Some items were ordered in error. I contacted customer service immediately the next morning and spoke with a tech who informed me there was a * hour refund policy and that I should have cancelled through chat. I am new to groupon and are confused about your policies. I have checked tracking and it says that some items were delivered but that is not true. Then I purchased a service and that is now a trade? My checking account is in ruins right now. I need for your company to get this straight. Please call Alycia Roberts at ***.***.****
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Groupon

Customer service issue
Reported by GetHuman-alyciaka
Oct 11th, 2018 - a mon ago
I have an issue with Groupon too
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GetHuman-alyciaka started working on this issue
Oct 11th 3:08pm