Some items were ordered in error. I contacted customer service immediately the next mo...

GetHuman-alyciaka's customer service issue with Groupon from October 2018

67965 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-alyciaka's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-alyciaka's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-alyciaka will want to follow the link below to head to their help center. We will check on GetHuman-alyciaka later to make sure it's all set or try to help escalate.
The issue in GetHuman-alyciaka's own words
Some items were ordered in error. I contacted customer service immediately the next morning and spoke with a tech who informed me there was a * hour refund policy and that I should have cancelled through chat. I am new to groupon and are confused about your policies. I have checked tracking and it says that some items were delivered but that is not true. Then I purchased a service and that is now a trade? My checking account is in ruins right now. I need for your company to get this straight. Please call Alycia Roberts at ***.***.****
GetHuman-alyciaka did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-alyciaka fixed the problem
We are waiting for GetHuman-alyciaka to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-alyciaka fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-alyciaka
Oct 11th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 67965 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
GetHuman-alyciaka started working on this issue
Oct 11th, 2018 3:08pm