I bought a deep tissue massage from Kneading Therapy and I called to set an appointment...
GetHuman1319058's customer service issue with Groupon from October 2018
Help with my Groupon issue
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1319058's own words
I bought a deep tissue massage from Kneading Therapy and I called to set an appointment and her recording said the best way to contact her was by sending a message on her phone which I did on Sept .**th she called * time and said she had appointments * weeks out and I could not talk at that time . I called and messaged her again , the last time on Oct. * and still no response. I do not have time to keep texting her as I am busy also so I would like a refund or switch to another massage because she obviously does not want the business.
GetHuman1319058 did not yet indicate what Groupon should do to make this right.
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