I received confirmation for order I didnt place on Sept **th * month ago!!!!!!!!*its ch...

GetHuman1318390's customer service issue with Groupon from October 2018

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GetHuman1318390's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1318390 will want to follow the link below to head to their help center. We will check on GetHuman1318390 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1318390 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1318390's own words
I received confirmation for order I didnt place on Sept **th * month ago!!!!!!!!*its chat tkt ******************. I am a ** yr old recent widow! I did not place this order! I cannot get to this nj restaurant. I dont drive. This is some kind of mistake unless you are targeting widows in some kind of scam!!!!!! I need a refund of ** dollars! My daughter whos a practicing attorney in ny says her firm is interested in my case and seeing if other people are having this problem
GetHuman1318390 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1318390
Oct 11th, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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GetHuman1318390 started working on this issue
Oct 11th, 2018 1:09pm