On ********* I was on a quick trip to Chicago with my wife. We wanted to do an archite...

GetHuman-mikeylop's customer service issue with Groupon from October 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mikeylop will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mikeylop can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mikeylop's own words
On ********* I was on a quick trip to Chicago with my wife. We wanted to do an architectural boat tour that day. I saw the groupon and it did not state that they have limited tours only on weekends. I was confident that I was buying ticket for my family and me for that day the *rd. I’m out $*** and was not able to take the tour because our visit was till Friday morning. I need refund. You should let this company they should be more fourth coming with how they advertise. Please help me in letting me know how I can get this refunded. I need this money because I’m on disability due to my stage IV cancer. I cannot have my family pay up for something they did not buy. Please call me ***-***-**** or email me at *****@***.com I know you’ll do the right thing. My wife and I are regular customers of your company. Thank you.

GetHuman-mikeylop did not yet indicate what Groupon should do to make this right.

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Customer service issue
Reported by GetHuman-mikeylop
Oct 11th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 67819 others
0 customers following this


GetHuman-mikeylop started working on this issue
Oct 11th, 2018 2:30am

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