On ********* I was on a quick trip to Chicago with my wife. We wanted to do an archite...

GetHuman-mikeylop's customer service issue with Groupon from October 2018

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The issue in GetHuman-mikeylop's own words
On ********* I was on a quick trip to Chicago with my wife. We wanted to do an architectural boat tour that day. I saw the groupon and it did not state that they have limited tours only on weekends. I was confident that I was buying ticket for my family and me for that day the *rd. I’m out $*** and was not able to take the tour because our visit was till Friday morning. I need refund. You should let this company they should be more fourth coming with how they advertise. Please help me in letting me know how I can get this refunded. I need this money because I’m on disability due to my stage IV cancer. I cannot have my family pay up for something they did not buy. Please call me ***-***-**** or email me at *****@***.com I know you’ll do the right thing. My wife and I are regular customers of your company. Thank you.
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Groupon

Customer service issue
Reported by GetHuman-mikeylop
Oct 11th, 2018 - a mon ago
I have an issue with Groupon too
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GetHuman-mikeylop started working on this issue
Oct 11th 2:30am