Hi. I’d like to start was saying how difficult it is to pick up customer service on yo...

GetHuman1283244's customer service issue with Groupon from October 2018

3 views | 66761 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman1283244's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1283244's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1283244 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1283244 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1283244 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1283244's own words
Hi. I’d like to start was saying how difficult it is to pick up customer service on your website. * I tried to resolve the issues that I was having through your website but could not figure out how to get customer service and ended up calling my credit card to dispute to charges. *First charge on *******, see below, it was the wrong order and could not use the coupon. *Canvas on demand*Voucher *:*GPNFLTJLNHG**L**Coupon*LG-XM**-FY**-*ZKH-*XW**Four *x** flat Tabletop campus. **Second in purchased yesterday ******* from simple canvas print And could not use the coupon because I could not adjust the photo which prevented me from using my coupon that I purchased, see below:**Simple Canvas print*Purchased **********x** custom canvas*Voucher *:*CPGROUPO**OSF*YOYH*K*Coupon *:*LG-SY*Z-***Z-HXG*-JYM*. Please advise. Thanks. **Sammie

GetHuman1283244 did not yet indicate what Groupon should do to make this right.

How GetHuman1283244 fixed the problem

We are waiting for GetHuman1283244 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1283244 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1283244
Oct 8th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 66761 others
0 customers following this

Timeline

GetHuman1283244 started working on this issue
Oct 8th, 2018 1:28pm