Hello. This is my fourth attempt trying to contact groupon customer service and I've st...

GetHuman1269687's customer service issue with Groupon from October 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1269687 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1269687 can let us know if they help or not.
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The issue in GetHuman1269687's own words
Hello. This is my fourth attempt trying to contact groupon customer service and I've still recieved no response. I have tried all * ways. The live chat, and both times the operator left the chat. I recieved no response from email or by phone when I left may contact number. I really don't want to have to start tweeting about the lack of customer care that groupon is providing, as I've been using it for a while and would like to continue using it! I need to cancel my groupons I have purchased. It's not within the time frame, but because of my circumstances I was hoping you would honor my request. I recently was hit by a car while crossing the street, and it shattered my pelvic bone. I'm expected to be in my wheel chair for * months minimum. My remaining groupons are all physical activity, which I will not be able to participate in for quite a while. If I could be refunded for these I would really appreciate it! Please get back to me as soon as possible!!!!*Thank you,*Denise Derrick

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Customer service issue
Reported by GetHuman1269687
Oct 5th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 65921 others
0 customers following this


GetHuman1269687 started working on this issue
Oct 5th, 2018 6:15pm

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