Hello. This is my fourth attempt trying to contact groupon customer service and I've st...

GetHuman1269687's customer service issue with Groupon from October 2018

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The issue in GetHuman1269687's own words
Hello. This is my fourth attempt trying to contact groupon customer service and I've still recieved no response. I have tried all * ways. The live chat, and both times the operator left the chat. I recieved no response from email or by phone when I left may contact number. I really don't want to have to start tweeting about the lack of customer care that groupon is providing, as I've been using it for a while and would like to continue using it! I need to cancel my groupons I have purchased. It's not within the time frame, but because of my circumstances I was hoping you would honor my request. I recently was hit by a car while crossing the street, and it shattered my pelvic bone. I'm expected to be in my wheel chair for * months minimum. My remaining groupons are all physical activity, which I will not be able to participate in for quite a while. If I could be refunded for these I would really appreciate it! Please get back to me as soon as possible!!!!*Thank you,*Denise Derrick

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Groupon

Customer service issue
Reported by GetHuman1269687
Oct 5th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 65921 others
0 customers following this

Timeline

GetHuman1269687 started working on this issue
Oct 5th, 2018 6:15pm

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