Myself and my partner booked on groupon a deal for Sofitel Dubai for a spa deal. We b...

GetHuman-shaun_ha's customer service issue with Groupon from October 2018

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The issue in GetHuman-shaun_ha's own words
Myself and my partner booked on groupon a deal for Sofitel Dubai for a spa deal. We booked it and they appeared in the purchased section. We contacted Sofitel and booked the spa treatments. We only had one code but they said that was fine we could give the other one on arrival. We are due to go there this morning and now we have been emailed saying it’s unsuccessful. But I don’t have internet banking to make sure the payment has not gone through. I have used my card out here no problem. Please help.
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Groupon

Customer service issue
Reported by GetHuman-shaun_ha
Oct 3rd, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 3 customers so far
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Timeline
GetHuman-shaun_ha started working on this issue
Oct 3rd, 2018 4:50am