Bought two Groupon fast current coupons one for ** one for ** and the company that was...

GetHuman-mjtatum's customer service issue with Groupon from September 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mjtatum will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mjtatum can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mjtatum's own words
Bought two Groupon fast current coupons one for ** one for ** and the company that was selling the bass cart Groupon was selling them under fraudulently under her name and that they bought it from and it is not honored here in Spokane have called customer service and they discussed that they would refund money but have not seen that refund they have expired on my Groupon there is a lawsuit in regards to this Groupon and I am just looking to get my money back the $** in the $** returned if you can please call me at ***-***-**** or ***-***-**** The Groupon account name is under Mary J Tatum address is *** E. Rich Spokane, WA *****thank you
GetHuman-mjtatum did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-mjtatum
Sep 29th, 2018 - a yr ago
I have an issue with Groupon too
Seen by 5 customers so far
Similar issue to 63837 others
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GetHuman-mjtatum started working on this issue
Sep 29th, 2018 9:23pm
GetHuman-mjtatum indicated the issue is not fixed yet.
Oct 4th, 2018 4:00pm