John M Jones ******@***.com* * *****:** AM (* hours ago)** * *** ****to *****@***.com...
GetHuman-acmo's customer service issue with Groupon from September 2018
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Help with my Groupon issue
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GetHuman-acmo's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-acmo will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-acmo can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Name on account, Email on account, and Billing address
The issue in GetHuman-acmo's own words
John M Jones ******@***.com* * *****:** AM (* hours ago)** * *** ****to *****@***.com ** * **************I spoke with someone a News-Leader representative this morning and indicated I wanted to take advantage of a Groupon coupon for Thur-Sun delivery for a year for $**.**. He said he could not handle it and I would need to cancel my current subscription and then do the Groupon offer. He said he cancelled my subscription while we were talking. I bought Groupon offer and followed the registration instructions.**THEN I see the fine print about “new customers only”. **Now I don’t know where I’m at. I can’t seem to get a cancellation from Groupon and I hate to think my $** is gone. At ** I just can’t seem to keep up with all the techno stuff. **Can you help me resolve this issue?**I am a long time News-Leader subscriber. John M. Jones – **** N Metzletein Road, Billings, Mo.
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