John M Jones ******@***.com* * *****:** AM (* hours ago)** * *** ****to *****@***.com...

GetHuman-acmo's customer service issue with Groupon from September 2018

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The issue in GetHuman-acmo's own words
John M Jones ******@***.com* * *****:** AM (* hours ago)** * *** ****to *****@***.com ** * **************I spoke with someone a News-Leader representative this morning and indicated I wanted to take advantage of a Groupon coupon for Thur-Sun delivery for a year for $**.**. He said he could not handle it and I would need to cancel my current subscription and then do the Groupon offer. He said he cancelled my subscription while we were talking. I bought Groupon offer and followed the registration instructions.**THEN I see the fine print about “new customers only”. **Now I don’t know where I’m at. I can’t seem to get a cancellation from Groupon and I hate to think my $** is gone. At ** I just can’t seem to keep up with all the techno stuff. **Can you help me resolve this issue?**I am a long time News-Leader subscriber. John M. Jones – **** N Metzletein Road, Billings, Mo.

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Groupon

Customer service issue
Reported by GetHuman-acmo
Sep 28th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 63493 others
0 customers following this

Timeline

GetHuman-acmo started working on this issue
Sep 28th, 2018 8:31pm