I purchased a Groupon .. followed the instructions on how to contact the owner and it i...

GetHuman-aspenvsa's customer service issue with Groupon from September 2018

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Help with my Groupon issue
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GetHuman-aspenvsa's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aspenvsa will want to follow the link below to head to their help center. We will check on GetHuman-aspenvsa later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-aspenvsa's own words
I purchased a Groupon .. followed the instructions on how to contact the owner and it is now several weeks later and he has never gotten in contact with me. Please refund me for the Angel’s Basics dog training Groupon. I feel like I’ve been scammed. Please please and thank you.
GetHuman-aspenvsa did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-aspenvsa
Sep 27th, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman-aspenvsa started working on this issue
Sep 27th 11:00pm