I purchased an NFL Philadelphia Eagles Welcome sign and it never came. I ended up getti...

GetHuman-je_ashtr's customer service issue with Groupon from September 2018

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The issue in GetHuman-je_ashtr's own words
I purchased an NFL Philadelphia Eagles Welcome sign and it never came. I ended up getting the item for around *$ because I had a coupon for free shipping. Someone I spoke to with Groupon customer service told me they refunded me and that I could repurchase the item. However, the item is now **$ and I do not have the coupon for free shipping any more. I don’t see this as fair, as I never received the item, even though it said shipped. I contacted the shipping company and no one had any recollection. I asked neighbors and I even drove to my old address to see if it by chance was delivered there and it was not. So I would like this item, and I would like to purchase it for what I originally purchased it for and I want it sent to my correct address of *** S. *nd Street Sunbury PA*****. Please let me know how this can happen.

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Groupon

Customer service issue
Reported by GetHuman-je_ashtr
Sep 26th, 2018 - 2 years ago
Fixed
Seen by 1 customer so far
Similar issue to 62780 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-je_ashtr started working on this issue
Sep 26th, 2018 7:10pm
GetHuman-je_ashtr indicated the issue is not fixed yet.
Sep 26th, 2018 7:13pm

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