I spoke with someone months ago about refunding my order so I can buy a new Groupon. It...

GetHuman1205505's customer service issue with Groupon from September 2018

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Help with my Groupon issue
GetHuman1205505's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1205505 will want to follow the link below to head to their help center. We will check on GetHuman1205505 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1205505's own words
I spoke with someone months ago about refunding my order so I can buy a new Groupon. It is going to expire in October so I would like to know how to proceed.
GetHuman1205505 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
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Groupon

Customer service issue
Reported by GetHuman1205505
Sep 26th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 62640 others
0 customers following this
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman1205505 started working on this issue
Sep 26th, 2018 8:05am
GetHuman1205505 indicated the issue is not fixed yet.
Sep 29th, 2018 6:27am
GetHuman1205505 indicated the issue is not fixed yet.
Sep 29th, 2018 7:51pm
GetHuman1205505 indicated the issue is not fixed yet.
Sep 29th, 2018 7:52pm