I purchased * of *months Large Box Urthbox shipments by Groupon. Shortly after I purcha...
GetHuman-aael's customer service issue with Groupon from September 2018
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The issue in GetHuman-aael's own words
I purchased * of *months Large Box Urthbox shipments by Groupon. Shortly after I purchased it, I tried to redeem voucher. But it didn't work. Nonsense to me that I can't redeem something I have rightly paid for.*I let Groupon know about my situation and they told me to let Urthbox know as they have said in their own words "Merchants can do something about related Vouchers." I let Urthbox know the next day but Urthbox personnel said they can't do anything about Voucher redemption less they had the Voucher code. So my hands are tied.
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