I replied to this email next day, and since then no one got back to me !!*Please conta...
GetHuman-feherkla's customer service issue with Groupon from September 2018
Help with my Groupon issue
First: share to improve GetHuman-feherkla's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-feherkla's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-feherkla will want to follow the link below to head to their help center. We will check on GetHuman-feherkla later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-feherkla may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-feherkla's own words
I replied to this email next day, and since then no one got back to me !!*Please contact as soon as possible.*Thank you,*Klara ***Chat Name: Klara Feher, Chat Ticket ID : *******************Arun S (Groupon Customer Support - International)*Sep **, **:** BST*Hi Klara,**Thanks for getting back in touch and sending the confirmation from merchant.**Sorry to hear that you were not able to use this.**Given the circumstances that led to your request, I am happy to process a full refund of £***.** in Groupon credits. Groupon credits are simple to use, and are valid for a whole year for you to use towards almost any purchase on www.groupon.co.uk. We often run our more popular deals more than once, so hopefully a similar deal to this one will come up soon.**If you’d like me to go ahead and apply the credit, just let me know by replying to this email.**If you have any further queries, please let me know.**Kind regards,**Arun S
GetHuman-feherkla did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-feherkla fixed the problem
We are waiting for GetHuman-feherkla to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.