I ordered the bubbles mattress and it is awful.*The first thing we noticed is it was ex...
GetHuman-sairzcoo's customer service issue with Groupon from September 2018
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-sairzcoo's own words
I ordered the bubbles mattress and it is awful.*The first thing we noticed is it was extremely hard for a mattress that was supposed to be medium firmness. *Also the memory foam in my partners side has dipped and won’t come back up.*This is just after * week and he is a standard sized male.*We both have suffered bad backs and necks since sleeping on it.*It’s terrible.*I would like a refund on this item.*Please advise.*Sarah Cooley.
GetHuman-sairzcoo did not yet indicate what Groupon should do to make this right.
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How GetHuman-sairzcoo fixed the problem
The live chat on groupon was best but could only use my laptop and not my phone for this.
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