I purchased a voucher for totally tan in the twin cities area and first of all I was ch...

GetHuman-lferrian's customer service issue with Groupon from September 2018

8 views | 62240 similar | 0 following
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lferrian will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lferrian can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-lferrian's own words
I purchased a voucher for totally tan in the twin cities area and first of all I was charged and received * vouchers when I only wanted one. Next I went to this tanning salon and was told that I could not use it because I had purchased and used one last year! This is rediculous as in the past if one tried to purchase a voucher that was not going to work, Groupon wouldn’t allow you to purchase it, now they take your money twice and I don’t get to use it at all. As a Grouponp n merchant, I have quit doing business with Groupon as they have become so shady and could care less about their merchants, do I need to quit buying from Groupon also? Also, I purchased some fair lights over a year ago and never received them. Feeling extremely ripped off!!!!!

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Groupon

Customer service issue
Reported by GetHuman-lferrian
Sep 25th, 2018 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 62240 others
0 customers following this
Items needed
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Timeline

GetHuman-lferrian started working on this issue
Sep 25th, 2018 12:21am
GetHuman-lferrian shared this issue with friends on Facebook
Sep 25th, 2018 12:21am
GetHuman-lferrian indicated the issue is not fixed yet.
Sep 29th, 2018 11:38pm
GetHuman-lferrian indicated the issue is not fixed yet.
Sep 29th, 2018 11:39pm
GetHuman-lferrian indicated the issue is not fixed yet.
Oct 7th, 2018 2:27pm

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