On July *th I purchased * massages for $**. I could not get an appt until Sept **th...
GetHuman1192099's customer service issue with Groupon from September 2018
Help with my Groupon issue
First: share to improve GetHuman1192099's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1192099's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1192099 will want to follow the link below to head to their help center. We will check on GetHuman1192099 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1192099 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1192099's own words
On July *th I purchased * massages for $**. I could not get an appt until Sept **th *.**p.m. The general location is approx. ** min from my home,*so I left an hour early with gps in hand. I know the area since I have lived in Jacksonville ** years. Well, there is no such place at this address. I wasted an hour driving around and used gas* at one point I called the spa. Got an answering machine and NO call back. This place is a scam and I want an $** credit to my visa. I DO NOT WANT A CREDIT WITH GROUPON. Thank you! Karen Freeman
GetHuman1192099 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1192099 fixed the problem
We are waiting for GetHuman1192099 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.