Please refund the two tickets I, Dawne Meads, purchased to the Murder Mystery Dinner in...

GetHuman-dmeads's customer service issue with Groupon from September 2018

1 view
61707 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-dmeads's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dmeads's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dmeads will want to follow the link below to head to their help center. We will check on GetHuman-dmeads later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-dmeads may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-dmeads's own words
Please refund the two tickets I, Dawne Meads, purchased to the Murder Mystery Dinner in Virginia Beach. I am unable to redeem them before they expire, because this is only offered on select Saturdays. **I work every Saturday. Why wasn't it divulged that this limited to select Saturdays? I would have never purchased the tickets. **This is my third attempt to get a refund and no one has replyed.**Dawne Meads, *****@***.com****-***-****
GetHuman-dmeads did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-dmeads fixed the problem
We are waiting for GetHuman-dmeads to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-dmeads fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-dmeads
Sep 23rd, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 61707 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-dmeads started working on this issue
Sep 23rd 1:14pm