the platform bed is damaged that i ordered. the box was punctured several places and th...

GetHuman1185895's customer service issue with Groupon from September 2018

Help with my Groupon issue
The issue in GetHuman1185895's own words
the platform bed is damaged that i ordered. the box was punctured several places and the contents on the end was falling out. the material on the side rails is torn as i look inside one of the punctured areas. please have a human from the company call me. several people are talking back and form and no one is saying the same thing. very inefficient not speaking to someone to conclude this matter. BBB is next.
GetHuman1185895 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1185895 fixed the problem
I made sure in my multiple emails, I told them what I wanted done to fix the issue (pick up defective product and give full refund) So far the item is still on my porch ready to be picked up so we'll see how this goes now they've agreed to the refund.
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Groupon

Customer service issue
Reported by GetHuman1185895
Sep 23rd, 2018 - 3 mons ago
I have an issue with Groupon too
Fixed
GetHuman1185895 shared how to fix
Seen by 3 customers so far
Similar issue to 61671 others
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Timeline
GetHuman1185895 started working on this issue
Sep 23rd 2:22am
GetHuman1185895 shared this issue with friends on Facebook
Sep 23rd 2:27am
GetHuman1185895 shared this issue with followers on Twitter
Sep 23rd 2:27am
GetHuman1185895 confirmed the issue is fixed. Hooray!
Sep 24th 5:00pm