the platform bed is damaged that i ordered. the box was punctured several places and th...
GetHuman1185895's customer service issue with Groupon from September 2018
Help with my Groupon issue
The issue in GetHuman1185895's own words
the platform bed is damaged that i ordered. the box was punctured several places and the contents on the end was falling out. the material on the side rails is torn as i look inside one of the punctured areas. please have a human from the company call me. several people are talking back and form and no one is saying the same thing. very inefficient not speaking to someone to conclude this matter. BBB is next.
GetHuman1185895 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1185895 fixed the problem
I made sure in my multiple emails, I told them what I wanted done to fix the issue (pick up defective product and give full refund) So far the item is still on my porch ready to be picked up so we'll see how this goes now they've agreed to the refund.
Please help with my Groupon issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.