Hi, I purchased a gift for a float session at Reset Wellness, the person I gave the gif...

GetHuman1311111's customer service issue with Groupon from October 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1311111's own words
Hi, I purchased a gift for a float session at Reset Wellness, the person I gave the gift to tried to book an appointment by phone but cannot get someone on the phone, they want him to provide a credit card number before he books. Their booking process is a nightmare and since it's a gift he shouldn't need to provide his cc number. We're both pretty frustrated and what should have been a pleasant surprise has been a horrid experience. please cancel my Groupon and refund me. I'd be happy to buy a Groupon for another merchant.
GetHuman1311111 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1311111
Oct 10th, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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GetHuman1311111 started working on this issue
Oct 10th, 2018 7:35pm