I received a Groupon as a gift for * far-Infrared Sauna visits at Meta Modern Health in...

GetHuman1310436's customer service issue with Groupon from October 2018

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The issue in GetHuman1310436's own words
I received a Groupon as a gift for * far-Infrared Sauna visits at Meta Modern Health in Chicago. We had just moved to temporary housing out of state so I called them and explained my situation to Alexis. she said they would happily extend the expiration for * additional months and to just give her a call to set them up when we moved back to Chicago area. I have been leaving messages there every week for over a month and no one has ever called me back! I am requesting a refund on this Groupon due to the unresponsiveness of this merchant.
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Groupon

Customer service issue
Reported by GetHuman1310436
Oct 10th, 2018 - a mon ago
I have an issue with Groupon too
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Seen by 1 customer so far
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Timeline
GetHuman1310436 started working on this issue
Oct 10th 6:03pm