My name is Betty Garr, I am very disappointed and feel misled. I looked for eyeliner on...

GetHuman1176710's customer service issue with Groupon from September 2018

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The issue in GetHuman1176710's own words
My name is Betty Garr, I am very disappointed and feel misled. I looked for eyeliner on groupon On Sept **th. A dermagrahics of Utah came up. Mellisa Johnson is owner . I called and set up an appt . I waited outside till someone unlocked the door for about ** min. When I got in she said what's your groupon code, I hadn't done it thought she'd help me with it, she said oh I'll just take your card later. I asked to have my eyes tattooed , I asked for a plum color, she did black, I asked for wide liner she said my eyes are right for that she again didn't do that. She seemed rushed, she said I have another client we need to hurry, we can do it later when you come back in * days for your micro blading. When I got home that night they were fracking off. She told me to go buy aquaphor I did. Wrong stuff it weakens the ink when I went into another salon they said that weakens the ink, you should use only petroleum jelly. I went back * days later , for micro blading she was late again said another vendor needed the room hurried me out. She quickly flashed the mirror and we need to go. So my husband was waiting out in the car we went had breakfast. He said some spots have been missed. Sure enough they were bare. I texted her to try and get me in , she stated you'll have to wait a month so we can adress it then, told me to go buy makeup to cover up spots, this other salon told me never use makeup for one month out. She stated that will make the ink fade. I was very upset I had given her over ***. Out my and a botched job. My eyeliner was all gone . I called her phone left messages, she ignored me. Then I went up to her salon and told her I wanted a refund. She said I don't have any cash or checks, I said I gave you a credit card , put it back on with that. She said I have a client coming I'll do it later. I texted her said she hadn't done it. She sent me a long text saying I wasn't getting a refund etc. Mellisa Johnson cheated groupoun that's why she told me to pay her directly, my understanding is groupon gets half . That's why she told me to pay her when I said let me put the card into groupon. How much money has she scamed? I personally have used groupon many many times and love Groupon. I would like to get my $ back. Can you please help? Because of her dishonesty , I would certainly rethink having her as a vendor. Thank you please forward this to management. Thank you so much.
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Groupon

Customer service issue
Reported by GetHuman1176710
Sep 21st, 2018 - 6 mons ago
I have an issue with Groupon too
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GetHuman1176710 started working on this issue
Sep 21st, 2018 5:04pm