I made an online order at Johnny Napkins worth $**.** for pickup. When I arrive at the...
GetHuman-esmina_o's customer service issue with Groupon from September 2018
Help with my Groupon issue
First: share to improve GetHuman-esmina_o's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-esmina_o's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-esmina_o will want to follow the link below to head to their help center. We will check on GetHuman-esmina_o later to make sure it's all set or try to help escalate.
I made an online order at Johnny Napkins worth $**.** for pickup. When I arrive at the store and showed the cashier the groupon voucher in my phone, he marked my voucher as redeemed. Then he accidentally hit the BACK button when he was entering the amount, not able to go back to that prior screen to re-enter the amount. I had to redeem another voucher. It appears I redeemed * vouchers for only * purchase. Can a groupon representative able to verify the time of redemption to see if there were two back back redemption made? I*This happened on ******* around *:**pm at Johnny Napkins in Union, NJ *****. Would appreciate your help. Thanks!
GetHuman-esmina_o did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-esmina_o fixed the problem
We are waiting for GetHuman-esmina_o to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.