I made an online order at Johnny Napkins worth $**.** for pickup. When I arrive at the...

GetHuman-esmina_o's customer service issue with Groupon from September 2018

1 view
61141 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-esmina_o's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-esmina_o's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-esmina_o will want to follow the link below to head to their help center. We will check on GetHuman-esmina_o later to make sure it's all set or try to help escalate.
The issue in GetHuman-esmina_o's own words
I made an online order at Johnny Napkins worth $**.** for pickup. When I arrive at the store and showed the cashier the groupon voucher in my phone, he marked my voucher as redeemed. Then he accidentally hit the BACK button when he was entering the amount, not able to go back to that prior screen to re-enter the amount. I had to redeem another voucher. It appears I redeemed * vouchers for only * purchase. Can a groupon representative able to verify the time of redemption to see if there were two back back redemption made? I*This happened on ******* around *:**pm at Johnny Napkins in Union, NJ *****. Would appreciate your help. Thanks!
GetHuman-esmina_o did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-esmina_o fixed the problem
We are waiting for GetHuman-esmina_o to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-esmina_o fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-esmina_o
Sep 21st, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 61141 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
GetHuman-esmina_o started working on this issue
Sep 21st, 2018 2:29pm