Not fixed. Can you help connect me with an actual person for resolution. Harry Alheid ***-***-****

GetHuman1174815's customer service issue with Groupon from September 2018

Help with my Groupon issue
The issue in GetHuman1174815's own words
Have the product I paid for de*Ivered to my current address which is clearly on my profile ... Yesterday an expensive Dyson vacuum I purchased through Groupon was delivered to a two year old address. My profile on Groupon clearly has my current address and billing information. I drove * *** hours in the rain and went to the old address where fed x says they delivered it but the current occupant states he did not receive it. Groupon’s chat person is giving me the run around telling me to contact fed x which I already did to no avail...they said it’s a Groupon issue which it is as they not me nor fed x messed up the address. I need a live human to resolve this or I’m going to have to dispute this charge on my credit card and file a complaint with the BBB etc on Groupon. Can you help? Harry Alheid. ***-***-****
That it is a Groupon mistake which Groupon needs to rectify
Send me the Dyson vacuum model which I ordered to my correct Cherrywood address immediately or refund my money
I’ve order goods through Groupon on a consistent basis with no issues until now and now they will not help rectify this error on their part.
Yes, I contact fed x who stated it was a groupon issue and like I said I drove * *** hours in the rain and contacted the occupant of that old address and he stated he did not have nor received my vacuum
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Groupon

Dyson vacuum
Customer service issue
Reported by GetHuman1174815
Sep 21st, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 11 customers so far
Similar issue to 61072 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman1174815 started working on this issue
Sep 21st, 2018 8:13am
GetHuman1174815 indicated the issue is not fixed yet.
Sep 21st, 2018 8:19am