Groupon cancelled a groupon for me. The salon marked it redeemed! I never use it and...

GetHuman1174540's customer service issue with Groupon from September 2018

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The issue in GetHuman1174540's own words
Groupon cancelled a groupon for me. The salon marked it redeemed! I never use it and i've never been to that salon! The lady I spoke with on live chat said she fixed it for me and that I could use it. I have the entire chat copied and saved. This is very frustrating as I'm trying to redeem this groupon tonight before midnight to use with my deal. Why could I contact a live agent before but not now?
GetHuman1174540 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1174540
Sep 21st, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
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Timeline
GetHuman1174540 started working on this issue
Sep 21st, 2018 4:54am