I purchased a groupon for carpet cleaning incorrectly and Groupon said after * days tha...

GetHuman-linznico's customer service issue with Groupon from September 2018

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The issue in GetHuman-linznico's own words
I purchased a groupon for carpet cleaning incorrectly and Groupon said after * days that I couldn’t return it but I called the company and told them my problem they said they have had customers get their money refunded after a *wk purchase!? I am furious because the company is stating they will not honor my Groupon because I have used them before and that the Groupon is only for first time customers when no where on their Groupon does it mention that. I would like my money refunded so that I can get someone else to do the cleaning as I would not recommend this carpet cleaning company to anyone for how much trouble this all has caused me. I have never had issues with Groupon in the past and I enjoy using it but I had no idea I wouldn’t be able to get my money back and I felt confident at the time of my purchase I could get something scheduled for when I needed it and I waited a few days and now I’ve lost money on this if I can’t get refunded and I’m out even more money to hire someone else. Please tell me there is something you can do to help.
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Groupon

Customer service issue
Reported by GetHuman-linznico
Sep 21st, 2018 - 6 mons ago
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GetHuman-linznico started working on this issue
Sep 21st, 2018 1:31pm