I purchased a groupon for carpet cleaning incorrectly and Groupon said after * days tha...
GetHuman-linznico's customer service issue with Groupon from September 2018
Help with my Groupon issue
First: share to improve GetHuman-linznico's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-linznico got the right customer help using our suggestion.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-linznico's own words
I purchased a groupon for carpet cleaning incorrectly and Groupon said after * days that I couldn’t return it but I called the company and told them my problem they said they have had customers get their money refunded after a *wk purchase!? I am furious because the company is stating they will not honor my Groupon because I have used them before and that the Groupon is only for first time customers when no where on their Groupon does it mention that. I would like my money refunded so that I can get someone else to do the cleaning as I would not recommend this carpet cleaning company to anyone for how much trouble this all has caused me. I have never had issues with Groupon in the past and I enjoy using it but I had no idea I wouldn’t be able to get my money back and I felt confident at the time of my purchase I could get something scheduled for when I needed it and I waited a few days and now I’ve lost money on this if I can’t get refunded and I’m out even more money to hire someone else. Please tell me there is something you can do to help.
GetHuman-linznico did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-linznico fixed the problem
We are waiting for GetHuman-linznico to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.