I chatted with Nitin K. Chat Ticket ID: ****************** regarding Groupon...

GetHuman1171738's customer service issue with Groupon from September 2018

1 view
60816 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1171738's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
Before contacting them, items GetHuman1171738 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1171738's own words
I chatted with Nitin K. Chat Ticket ID: ****************** regarding Groupon ********* asking her how long I had to cancel if I changed my mind. Reason I was in a rush to order was that this was the last day for the offer but wanted to speak to the provider to see if that was good for me. Groupon purchase shows Sept. **th but looks like I ordered on Sept **th. Would I still be able to cancel and get a full refund. I have been ordering from Groupon for years and consider myself a good customer.
GetHuman1171738 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1171738 fixed the problem
We are waiting for GetHuman1171738 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1171738 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1171738
Sep 20th, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 60816 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1171738 started working on this issue
Sep 20th, 2018 5:19pm