I purchased * tickets for Toledo zoo on *-**-****. I printed them out the following day...

GetHuman-sonyacas's customer service issue with Groupon from September 2018

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The issue in GetHuman-sonyacas's own words
I purchased * tickets for Toledo zoo on *-**-****. I printed them out the following day and while reviewing them noticed they were not for the Toledo zoo, but were for the Cincinnati zoo instead. I went back into the groupon site again to make sure and although i am typing in Toledo zoo in the search bar, Cincinnati continues to appear. I live more than *** miles from this particular zoo and will not be able to use them. Im curious how can i exchange tickets for the proper place or if possible get a full refund. I have left my phone number as well so that a representative will be able to contact me please. Thank you in advance. * Sonya Casas (***)***-****.
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Customer service issue
Reported by GetHuman-sonyacas
Sep 20th, 2018 - 6 mons ago
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GetHuman-sonyacas started working on this issue
Sep 20th, 2018 4:08pm