I am a first time Groupon customer. On Sunday I purchased * ticket to the L.A. Zoo. T...

GetHuman1171001's customer service issue with Groupon from September 2018

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The issue in GetHuman1171001's own words
I am a first time Groupon customer. On Sunday I purchased * ticket to the L.A. Zoo. The price was $**. There was a Groupon promo code for an extra **% off (which I saw again yesterday and today), but when I put in the code, on Sunday it didn't reduce the price. Having never done this before, I didn't know if I was doing it right and I didn't want to let the deal expire, so I bought the ticket at the $** price. However, if you could credit my credit card with the extra **% off, which would be $*, it would make me a very happy new Groupon customer. **Thanks,*Star Frohman
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Groupon

Customer service issue
Reported by GetHuman1171001
Sep 20th, 2018 - 6 mons ago
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GetHuman1171001 started working on this issue
Sep 20th, 2018 3:10pm