I have a disorder call transverse myelitis and it affected my knee and I bought this pa...

GetHuman1168438's customer service issue with Groupon from September 2018

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GetHuman1168438's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1168438 will want to follow the link below to head to their help center. We will check on GetHuman1168438 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1168438's own words
Trying to get some support in my knees as I have a bad gait. As I walk I was hoping the compression would help but my therapist says it's too tight and will not work for me. ... I have a disorder call transverse myelitis and it affected my knee and I bought this particular item and it was too small, I bought the largest they had.
It was frustrating because I was hoping to get some relief on my pain caused by knee problem
If you would easily be resolved bye giving me a prepaid sticker and not charge me as I am on a limited income.
As you can see I've used Groupon quite often and Everyone is always gracious and I appreciate it
I just received it and tried it and was in hopes that I could just return it.
I have an issue with Groupon too
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Groupon

Knee brace
Customer service issue
Reported by GetHuman1168438
Sep 19th, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 60592 others
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Items needed
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Timeline
GetHuman1168438 started working on this issue
Sep 19th, 2018 10:57pm
GetHuman1168438 shared this issue with others over email
Sep 19th, 2018 10:59pm