Hi I booked royal pines resort I wanted the date to be this Sunday **rd sept ** and I c...

GetHuman-dennentk's customer service issue with Groupon from September 2018

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The issue in GetHuman-dennentk's own words
Hi I booked royal pines resort I wanted the date to be this Sunday **rd sept ** and I checked availability to make sure I could before booking and it came up available. When I paid and tried to book the date was gone I put down *st October but that’s not suitable it’s a holiday we have tied in with the other Groupon holiday. I phoned royal pines resort they are happy to change it but said you needed to authorise it with them for me. Thank you
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Groupon

Customer service issue
Reported by GetHuman-dennentk
Sep 19th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 60584 others
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Timeline
GetHuman-dennentk started working on this issue
Sep 19th, 2018 10:43pm
GetHuman-dennentk indicated the issue is not fixed yet.
Sep 21st, 2018 12:09am
GetHuman-dennentk indicated the issue is not fixed yet.
Sep 22nd, 2018 4:28am