Orion carpet cleaning will not talk to me by phone only text. They gave me one day and...

GetHuman-coachkam's customer service issue with Groupon from September 2018

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Help with my Groupon issue
GetHuman-coachkam's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-coachkam will want to follow the link below to head to their help center. We will check on GetHuman-coachkam later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-coachkam's own words
Orion carpet cleaning will not talk to me by phone only text. They gave me one day and one time slot that they can clean my carpets. I told them that didn’t work and they said leave the key under the mat and we will let ourselves in. After I said that’s not an option for my own safety they will not answer to give me another day or time. I want a refund please I can’t deal with them anymore. My account is under *****@***.com
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Groupon

Customer service issue
Reported by GetHuman-coachkam
Sep 19th, 2018 - 6 mons ago
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GetHuman-coachkam started working on this issue
Sep 19th, 2018 7:58pm
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Sep 19th, 2018 8:00pm