Hello,*I have purchased a voucher of ** units of botox with hyaluronic acid on the **th...

GetHuman-rouba's customer service issue with Groupon from September 2018

3 views
 | 
60456 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-rouba's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rouba's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rouba will want to follow the link below to head to their help center. We will check on GetHuman-rouba later to make sure it's all set or try to help escalate.
The issue in GetHuman-rouba's own words
Hello,*I have purchased a voucher of ** units of botox with hyaluronic acid on the **th of august. I then went to my first appointment and the secretary took my voucher and redeem it at the desk. Then I met with the Dr and the nurse : I was told i wasent a candidate for the procedure and that it cannot be done. The nurse told me she will email you for the cancellation. I tried to contact the Customer support by email but issue not resolved yet. They say that they can't retrieve my info but I can access my account and I can see that the voucher has been moved to the expired section since it was 'redeemed'*Can i please get help, I have been trying to resolve this issue back and forth since sept **th.*Thank you*Rouba Barakat*(email on account: *****@***.com)
GetHuman-rouba did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-rouba fixed the problem
We are waiting for GetHuman-rouba to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-rouba fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-rouba
Sep 19th, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 60456 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-rouba started working on this issue
Sep 19th, 2018 6:30pm