Loops on bathroom runner*rug make it dangerous for bare feet.

GetHuman1161570's customer service issue with Groupon from September 2018

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The issue in GetHuman1161570's own words
get a refund for both ... Unfortunately I didn't open my order until it was too late to get a refund. it was a couple of days past the ** days at that point. I bought two ** inch bathroom rugs. the rugs are made with loops of cotton yarn but on the picture they appear to be sewn down! that is NOT the case and the rugs are a danger to small children and elderly people, I am ** and I cannot put these rugs down, the first time I just rolled them out to get a feel for them, my toes got caught in one of the loops and I tripped. It could have been disastrous because I have a narrow bathroom which has a bath tub on one side and a granite vanity top on the other side. I want to return both rugs. I know this is not your policy. both rugs have never been used. when I saw the open loops I knew I couldn't use them.
the loops on the rugs are too big for bare feet. Poorly designed. The loops need to be tighter
total refund
I love Groupon and I am usually pleased.
left messages but no replies
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Groupon

(*)Barron Cotton Chenille Rugs: ** by ** grey and blue
Customer service issue
Reported by GetHuman1161570
Sep 18th, 2018 - 6 mons ago
I have an issue with Groupon too
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GetHuman1161570 started working on this issue
Sep 18th, 2018 6:09pm