Loops on bathroom runner*rug make it dangerous for bare feet.

GetHuman1161570's customer service issue with Groupon from September 2018

60041 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1161570's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1161570's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1161570 will want to follow the link below to head to their help center. We will check on GetHuman1161570 later to make sure it's all set or try to help escalate.
The issue in GetHuman1161570's own words
get a refund for both ... Unfortunately I didn't open my order until it was too late to get a refund. it was a couple of days past the ** days at that point. I bought two ** inch bathroom rugs. the rugs are made with loops of cotton yarn but on the picture they appear to be sewn down! that is NOT the case and the rugs are a danger to small children and elderly people, I am ** and I cannot put these rugs down, the first time I just rolled them out to get a feel for them, my toes got caught in one of the loops and I tripped. It could have been disastrous because I have a narrow bathroom which has a bath tub on one side and a granite vanity top on the other side. I want to return both rugs. I know this is not your policy. both rugs have never been used. when I saw the open loops I knew I couldn't use them.
the loops on the rugs are too big for bare feet. Poorly designed. The loops need to be tighter
total refund
I love Groupon and I am usually pleased.
left messages but no replies
I have an issue with Groupon too
How GetHuman1161570 fixed the problem
We are waiting for GetHuman1161570 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1161570 fixes it.
This email address isn't valid


(*)Barron Cotton Chenille Rugs: ** by ** grey and blue
Customer service issue
Reported by GetHuman1161570
Sep 18th, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 60041 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
GetHuman1161570 started working on this issue
Sep 18th, 2018 6:09pm