Dear manager,**Hope all is well with you.**It was my first time to use Groupon. There w...

GetHuman-siwon's customer service issue with Groupon from September 2018

59518 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-siwon's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-siwon's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-siwon will want to follow the link below to head to their help center. We will check on GetHuman-siwon later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-siwon may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-siwon's own words
Dear manager,**Hope all is well with you.**It was my first time to use Groupon. There was some trouble for my payment with my credit card and I tried purchasing several times. Finally my ID was blocked and I can't log in your site. Please let me use Groupon.**My payment trouble was that you were unable to process my order. But it was successful to pay $*. I don't know why my payment made this problem.**I look forward to hearing from you.**Best regards,*Siwon Kim
GetHuman-siwon did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-siwon fixed the problem
We are waiting for GetHuman-siwon to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-siwon fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-siwon
Sep 17th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 59518 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-siwon started working on this issue
Sep 17th 2:21pm