I placed an order. Then this email came:*Hi Gary,*We had trouble processing your Visa p...

GetHuman-gswoodbu's customer service issue with Groupon from September 2018

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The issue in GetHuman-gswoodbu's own words
I placed an order. Then this email came:*Hi Gary,*We had trouble processing your Visa payment for order *****-******-******.*To complete your purchase, please update your credit card info on file or add another card.*Otherwise, we’ll run the payment again within a day using your Visa. When I pressed update Visa Info it said:*Uh oh! Looks like we hit a snag charging your card. Double check the information or enter a different card.*My original order: Subtotal *$***.*** Shipping *$*.*** Tax*$**.*** Total*$***.***But now it is showing: Subtotal$***.***Shipping & Handling FREE*Est. Taxes$**.***Order Total:$***.***I certainly don't want to be charged $***.** when it should be $***.***What do I do now? My credit card info. is correct. The Visa one ending in **** Please help me out with this matter a.s.a.p. Thank you!!

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Customer service issue
Reported by GetHuman-gswoodbu
Sep 17th, 2018 - 4 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 59444 others
0 customers following this


GetHuman-gswoodbu started working on this issue
Sep 17th, 2018 5:37am