I purchas d a Sam’s Club membership from Groupon and supposedly it contained a $** gift...

GetHuman-kurtfous's customer service issue with Groupon from September 2018

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The issue in GetHuman-kurtfous's own words
I purchas d a Sam’s Club membership from Groupon and supposedly it contained a $** gift card. I never received either. I went to the Indianapolis Sams and was told that nothing was shown for purchase. I explained the situation and ask for a temp card. I was charched $**.** more for. After shopping, the cashier showed me on the receipt that I was being charged another $**. I went back to customer service and was shown that they dropped and refunded the up charge, however, my account showed that the card had been redeemed. I am now out $**. More dollars plus the $** discount. I have tried to use your automated system * times and was disconnected each time. Please order my new card through Sam’s in NE Indy and remit $** dollars to me. Do not email please but, call direct to Kurt Foust @**********

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Groupon

Customer service issue
Reported by GetHuman-kurtfous
Sep 15th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 59186 others
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Timeline

GetHuman-kurtfous started working on this issue
Sep 15th, 2018 10:00pm