Purchased a Groupon for an oil change. Accidentally went to the wrong location and the...
GetHuman-kysoulli's customer service issue with Groupon from September 2018
Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-kysoulli's own words
Purchased a Groupon for an oil change. Accidentally went to the wrong location and the service rep there redeemed the Groupon before realizing it was for a different location and the Groupon wouldn’t work. Now it says my Groupon has been used even though it wasn’t. I would like a refund since I didn’t even get to use the Groupon I purchased and ended up paying out of pocket.
GetHuman-kysoulli did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-kysoulli fixed the problem
We are waiting for GetHuman-kysoulli to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.