Your company was advertising a groupon for a company that went out of business months a...

GetHuman-fontaequ's customer service issue with Groupon from September 2018

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GetHuman-fontaequ's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fontaequ will want to follow the link below to head to their help center. We will check on GetHuman-fontaequ later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-fontaequ's own words
Your company was advertising a groupon for a company that went out of business months ago. My wife tried to contact groupon and other than receiving a call back or a refund to my card groupon offered another groupon deal which I am not interested in. If I was interested in something else I would've purchased it to begin with which I didn't. I would like to have someone return my call as soon as possible or respond with a real solution of returning my money. It is a real inconvenience of advertising a business that doesn't exist which is false advertisement and technically stealing. My number is ********** thank you.
GetHuman-fontaequ did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-fontaequ
Sep 11th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 5 customers so far
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Timeline
GetHuman-fontaequ started working on this issue
Sep 11th, 2018 10:20pm