Booked hotel stay on *** * night through Groupon for Seralago hotel and suites in kissi...
GetHuman-fishwife's customer service issue with Groupon from September 2018
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The issue in GetHuman-fishwife's own words
Booked hotel stay on *** * night through Groupon for Seralago hotel and suites in kississimee fl. Checked in on *** and checked out less than ***Minutes later after viewing the room. I was disgusting, moldy, tub was dirty, toilet filthy, smelled like eggs. Reported it to mgr and was told that the Groupon rooms are different from the other guest. I would like a refund as this hotel was not as advertised and pictures are not accurate. Please advise ASAP as we are now on vacation and have no hotel. I order from Groupon a lot and this is the first hotel booked. Very disappointed.
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