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I am unable to use the **% off email coupons you send me each week. I tried today with...

GetHuman-afairchi's customer service issue with Groupon from September 2018

6 views | 56376 similar | 0 following

Help with my Groupon issue

GetHuman-afairchi's next move: find and follow the right step-by-step guide.

Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-afairchi will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-afairchi can let us know if they help or not.

Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Shipment Is Missing?

If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center

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Top Tip from another customer

Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.

The issue in GetHuman-afairchi's own words

I am unable to use the **% off email coupons you send me each week. I tried today with **EXTRA and it says "you must be logged on to the same account as the email." Huh? I only have one Groupon Account, been using it for years. So I got stuck last week paying $*** for Russian Nutcracker suite ballet tickets as it wouldn't take my **% code (that YOU sent ME) nor today when I tried to buy * Dierks Bently tickets for $** at Shoreline Amphitheater, Mountain View, CA, on Oct. *. I am so frustrated at Groupon about this bait and switch. I feel like you should refund the **% of my ballet ticket price, and I believe you should help me apply the **% off code for this current Dierks Bently purchase today.*Audrey Fairchild

GetHuman-afairchi did not yet indicate what Groupon should do to make this right.

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Tried to use a groupon but was unable ****o,*I am trying to use a **% off coupon I received today ( code Today) for Jif...Am unable to use the Buffet groupon I have a $** off coupon that I wanted to use and it wouldn’t let me use it? Can y...Bought Groupon for $** each and ** extra coupon was not applied even though I ent...Tried to use the Dominoes pizza **% off Groupon that was emailed to me..*When I w...I have scheduled my groupon to use today. I can not print it off to send with my...If I buy Groupon coupon for today..can I use today? And how do I show voucher to...I was sent a coupon for **.** off my groupon purchase. Intially, the groupon cod...Hats Off Groupon is pending and I applied $* off coupon.

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Groupon

Customer service issue

Reported by GetHuman-afairchi

Sep 8th, 2018 - 2 years ago

I have an issue with Groupon too

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GetHuman-afairchi started working on this issue

Sep 8th, 2018 3:26pm

GetHuman-afairchi indicated the issue is not fixed yet.

Sep 10th, 2018 4:22am

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