I am unable to use the **% off email coupons you send me each week. I tried today with...

GetHuman-afairchi's customer service issue with Groupon from September 2018

6 views | 56376 similar | 0 following
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-afairchi will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-afairchi can let us know if they help or not.
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The issue in GetHuman-afairchi's own words
I am unable to use the **% off email coupons you send me each week. I tried today with **EXTRA and it says "you must be logged on to the same account as the email." Huh? I only have one Groupon Account, been using it for years. So I got stuck last week paying $*** for Russian Nutcracker suite ballet tickets as it wouldn't take my **% code (that YOU sent ME) nor today when I tried to buy * Dierks Bently tickets for $** at Shoreline Amphitheater, Mountain View, CA, on Oct. *. I am so frustrated at Groupon about this bait and switch. I feel like you should refund the **% of my ballet ticket price, and I believe you should help me apply the **% off code for this current Dierks Bently purchase today.*Audrey Fairchild

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Groupon

Customer service issue
Reported by GetHuman-afairchi
Sep 8th, 2018 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 56376 others
0 customers following this
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Timeline

GetHuman-afairchi started working on this issue
Sep 8th, 2018 3:26pm
GetHuman-afairchi indicated the issue is not fixed yet.
Sep 10th, 2018 4:22am

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