HELP!!! please..

GetHuman1096062's customer service issue with Groupon from September 2018

5 views | 55451 similar | 0 following
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1096062 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1096062 can let us know if they help or not.
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The issue in GetHuman1096062's own words
Redeem my voucherT ... I had an appt. at Lilac Salon for a no-chip manicure. The voucher and reminders from Groupon were on my phone. Before the manicure, I tried to bring up the voucher and call, text, etc. To no avail, I had to leave for no one got back to me and I wasn't going to pay additionally. I do not want to go back, my voucher is up ***, and I would appreciate a refund.
This was frustrating because the voucher is over on *** and I am not comfortable going back due to todaI edexpextedy's situation.
I wouldc appreciate getting credit for the Groupon to use elsewhere.
I expected the shop or myself to be able to get a hold of Groupon to clarify the matter weshile there. I wanted the nanucure and left feeling embarassed.
I texted, called, and showed the owner*manager my voucher that couldn't be brought up with the info she needed, as well as, the e-mail reminders from Groupon.
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Groupon

No-chip manicure at Lilac
Customer service issue
Reported by GetHuman1096062
Sep 6th, 2018 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 55451 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman1096062 started working on this issue
Sep 6th, 2018 5:00am
GetHuman1096062 indicated the issue is not fixed yet.
Sep 6th, 2018 5:00am
GetHuman1096062 indicated the issue is not fixed yet.
Sep 6th, 2018 5:09am
GetHuman1096062 indicated the issue is not fixed yet.
Sep 6th, 2018 5:11am