Hello! I purchased a Groupon for Crackers Comedy Club in Indianapolis for $* and they e...

GetHuman-volleysp's customer service issue with Groupon from August 2018

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Help with my Groupon issue
GetHuman-volleysp's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-volleysp will want to follow the link below to head to their help center. We will check on GetHuman-volleysp later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-volleysp's own words
Hello! I purchased a Groupon for Crackers Comedy Club in Indianapolis for $* and they expired tonight (the **st). When I called yesterday to reserve seats they said that they are booked. I explained that the Groupon expires tonight and was told that there is nothing they can do for me. Would it possible to please get that $* reimbursed to my account? It'd be greatly appreciated!
GetHuman-volleysp did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-volleysp
Aug 31st, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 4 customers so far
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Timeline
GetHuman-volleysp started working on this issue
Aug 31st, 2018 9:33pm
GetHuman-volleysp confirmed the issue is fixed. Hooray!
Aug 31st, 2018 9:33pm