I have a voucher with Healing Hands Spa. I made an appointment BEFORE the expiration da...

GetHuman1178066's customer service issue with Groupon from September 2018

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The issue in GetHuman1178066's own words
I have a voucher with Healing Hands Spa. I made an appointment BEFORE the expiration date, Sept *. When I went there, they were overbooked, and the lady, signed my voucher so I can go back even after the expiration date of my voucher. Since then I have tried to call to make an appointment, but each time I called, NO ONE answered the phone. After several rings, the tape says to leave a code. I would not know this unless I attempted to call. Because I live near the spa, I went to the store to make an appointment. Although the door was open, it appeared as if no one was there. I called out, "Hello, Hello" but no one answered. I waited a few minutes, but no one came to the front. I then took a piece of paper from a pad that was on the counter, to prove that I was there. I want my money back or a credit to my account.
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Customer service issue
Reported by GetHuman1178066
Sep 21st, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
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GetHuman1178066 started working on this issue
Sep 21st, 2018 9:10pm