I purchased a groupon for a Brazilian Wax while at a Salon near Albany because I was st...
GetHuman1046953's customer service issue with Groupon from August 2018
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1046953's own words
I purchased a groupon for a Brazilian Wax while at a Salon near Albany because I was staying in New York for the summer. I contacted the Salon owner twice to try to set up an appointment, one she had no availability in the two days I was trying to schedule an appointment and the second time her salon was closed for an entire week. I’m now no longer in New York and would like a refund for the coupon or the opportunity to buy a new coupon at a salon in Minnesota, where I’m staying.
GetHuman1046953 did not yet indicate what Groupon should do to make this right.
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