Hi, I purchased a steam train journey from Embassy to Bolton but when I got there with...

GetHuman-mwsliw's customer service issue with Groupon from August 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mwsliw's own words
Hi, I purchased a steam train journey from Embassy to Bolton but when I got there with my Groupon, they said there was a problem with the system and they cannot issue tickets for groupon. As I travel a bit to get there I bought actual tickets and was told that in that case my Groupon will be reimbursed.**Name: Magdalena Sliwinska *Groupon sec code: ***AA**A*A*Groupon code: *******YBY*Ref: **********Could you please help me to get a refund?
GetHuman-mwsliw did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-mwsliw
Aug 28th, 2018 - 3 mons ago
I have an issue with Groupon too
Seen by 4 customers so far
Similar issue to 52408 others
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GetHuman-mwsliw started working on this issue
Aug 28th 10:33am
GetHuman-mwsliw indicated the issue is not fixed yet.
Aug 28th 11:35am