The user interface wasn't very clear and I accidentally bought a groupon order for Home...

GetHuman-ganzorig's customer service issue with Groupon from August 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ganzorig's own words
The user interface wasn't very clear and I accidentally bought a groupon order for Homestead Crater because they wouldn't reveal reservation times. I only put in my card information because I had a new account and thought they just wanted a card registered before interacting with deals. I want a refund because they basically forced me to buy the package before seeing any availability times, and I only have the next two days in the area.
GetHuman-ganzorig did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-ganzorig
Aug 28th, 2018 - 4 mons ago
I have an issue with Groupon too
Seen by 3 customers so far
Similar issue to 52392 others
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GetHuman-ganzorig started working on this issue
Aug 28th 3:32am
GetHuman-ganzorig indicated the issue is not fixed yet.
Aug 28th 4:33am