Regarding * Katfam ** VHS to DVD order: Same deal on companies website...no savings usi...

GetHuman-haugemil's customer service issue with Groupon from August 2018

Help with my Groupon issue
The issue in GetHuman-haugemil's own words
Regarding * Katfam ** VHS to DVD order: Same deal on companies website...no savings using groupon, lack of communication regarding order, vendor constantly pushing for upcharges, extremely high return shipping costs, communication with owner is difficult and he is non-responsive, ** videos were returned on ** DVD's randomly combined and all with labels that say family memories, no communication via phone or email regarding return shipment and no invoice for final charges, further explanations if needed. Want it resolved by refunding money back for inconveniences and combination of videos thus not costing them full amount.
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Groupon

Customer service issue
Reported by GetHuman-haugemil
Aug 28th, 2018 - 3 mons ago
I have an issue with Groupon too
Fixed
Seen by 12 customers so far
Similar issue to 52364 others
0 customers following this
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Timeline
GetHuman-haugemil started working on this issue
Aug 28th 12:51am
GetHuman-haugemil indicated the issue is not fixed yet.
Aug 30th 12:05am
GetHuman-haugemil indicated the issue is not fixed yet.
Aug 30th 12:08am
GetHuman-haugemil indicated the issue is not fixed yet.
Aug 30th 12:19am
GetHuman-haugemil indicated the issue is not fixed yet.
Aug 31st 3:05am
GetHuman-haugemil indicated the issue is not fixed yet.
Aug 31st 3:09am
GetHuman-haugemil indicated the issue is not fixed yet.
Aug 31st 3:16am
GetHuman-haugemil indicated the issue is not fixed yet.
Sep 5th 3:15pm
GetHuman-haugemil indicated the issue is not fixed yet.
Oct 8th 4:54pm
GetHuman-haugemil indicated the issue is not fixed yet.
Oct 29th 8:19pm